People Matter: Keeping Lancaster Stocked

Brandy Lucas grew up in York, South Carolina. She moved to Heath Springs 14 years ago with her fiancé. At the time she didn’t know exactly what she would do in her career, however, she had always worked with the public and always enjoyed it. She started working at Smalls Food Center in the pricing department thirteen years ago and recently was promoted to store manager last year. Brandy says, “Everything just kind of fell into place, I’ve always loved working with the public, and now I love meeting customers and getting to watch them grow and to make that lifelong relationship in my town.”

Brandy has done everything to ensure Smalls stayed open and operating smoothly during the entire Coronavirus pandemic. She shows up every morning at 4:00 a.m. and even adjusted the normal business by an extra hour so that her staff, along with her, would have time to completely sanitize and stock the shelves for their customers. The extra hour has also given the elderly customers a chance to call ahead and have the staff shop for them so that they don’t even have to come into the store. Her customers are her biggest priority and this extra effort helps keep them safe. Brandy told us a story about a lady that had called from Lancaster who needed groceries but could not actually enter the store because she was 85 and had just had knee surgery. So, Brandy and her team gathered this lady’s groceries and took them to her car to ensure her safety alleviate her very valid concerns.

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